Terms & Conditions
Rules governing your use of Boho Casino and its online betting services
These Terms and Conditions ("Terms") govern your use of bohocasino.info and all associated services ("the Site"). By creating an account or using the Site, you agree to be bound by these Terms in full. If you do not agree, you must not use the Site.
1. Eligibility
To register and play at Boho Casino, you must:
- Be at least 18 years of age
- Be located in a jurisdiction where online casino and betting activity is legal
- Not be on any self-exclusion list maintained by us or a recognized gambling authority
- Provide accurate, complete, and current registration information
- Not be acting on behalf of another person
We reserve the right to verify your identity at any time and to suspend or close accounts where eligibility requirements are not met.
2. Account Registration
Each individual may hold only one account. Duplicate accounts will be merged or closed, and any associated winnings may be voided. You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account.
2.1 Identity Verification (KYC)
We are required by law to verify the identity of all players before processing withdrawals. This involves submitting a government-issued photo ID and a proof of address (utility bill, bank statement, or equivalent dated within three months). Accounts that cannot be verified may have withdrawals suspended until documentation is provided.
3. Deposits
Deposits are accepted via the payment methods listed in the cashier section. The minimum deposit is €20 for most methods. We do not accept deposits from third-party accounts — funds must come from a payment method registered in your name. We reserve the right to return deposits made from unverified or third-party sources.
4. Withdrawals
Withdrawal requests are processed after KYC verification is complete. Processing times vary by method:
- E-wallets (Skrill, Neteller): within 24 hours after approval
- Cryptocurrency (Bitcoin, Ethereum): within a few hours after approval
- Credit/debit cards: 3 to 5 business days
- Bank transfers: 3 to 5 business days, subject to bank processing times
Withdrawals must be made using the same method as your deposit where technically possible. We may request additional documentation before releasing large withdrawals.
5. Bonuses and Promotions
5.1 General Bonus Terms
All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The standard wagering requirement is 35x the bonus amount. Bonuses expire 30 days after being credited unless stated otherwise. Free spins expire 3 days after being credited.
5.2 Eligible Games
Slots generally contribute 100% toward wagering requirements. Table games, live casino, and video poker contribute at reduced rates or may be excluded entirely. The contribution rate for each game type is stated in the relevant promotion terms.
5.3 Bonus Abuse
We actively monitor for bonus abuse, including but not limited to: multiple accounts used to claim the same offer, structured play designed to exploit bonus terms, and collusion. Where abuse is detected, we reserve the right to void bonuses, cancel associated winnings, and close accounts.
6. Betting Rules
All sports bets are settled according to the official result declared by the relevant governing body or sports authority. In the event of an error in odds, we reserve the right to void affected bets and refund the stake. Maximum bet limits apply per market and are displayed at the time of placing a bet. Bets placed on events in which the outcome is already known will be voided.
7. Responsible Gambling
We provide responsible gambling tools including deposit limits, loss limits, session time reminders, and self-exclusion. These can be activated from your account settings. Self-exclusion is permanent or for a minimum period of 6 months and cannot be reversed during the exclusion period.
If you feel your gambling is out of control, please contact a support service:
- Australia: Gambling Help Online — 1800 858 858
- United Kingdom: GamCare — 0808 8020 133
- United States: NCPG — 1-800-522-4700
8. Prohibited Activities
The following are strictly prohibited:
- Creating multiple accounts
- Using software to automate play or gain unfair advantage
- Colluding with other players
- Any fraudulent, deceptive, or illegal activity on the platform
- Depositing funds from criminal or unlawful sources
- Attempting to reverse-engineer or interfere with the platform
Violation of these prohibitions may result in account termination and forfeiture of funds.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for: loss of profits, indirect or consequential losses, or losses arising from technical failures outside our reasonable control. Our total liability in any circumstance is limited to the amount deposited by you in the preceding 30 days.
10. Intellectual Property
All content on this site, including text, graphics, software, and game content, is owned by or licensed to us. You may not reproduce, distribute, or create derivative works without express written permission.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which we hold our operating license. Disputes will be subject to the exclusive jurisdiction of the relevant courts or arbitration bodies specified in our gaming license.
12. Changes to Terms
We may update these Terms at any time. Material changes will be communicated via email or site notification. Continued use of the site after changes take effect constitutes acceptance.
13. Contact
For questions relating to these Terms, contact our support team via live chat or the contact details listed on the site.